Privacy Policy
Last Updated: March 10, 2026
At HomeServices Pakistan, we take your privacy seriously. This policy explains how we collect, use, and protect your personal information when you use our platform to find skilled professionals for your home needs.
1. Information We Collect
Personal Information:
- Name and contact details (email, phone number)
- Residential address for service location
- Payment information (processed securely by payment partners)
- Profile information and service preferences
Usage Information:
- Service history and bookings
- Device and browser information
- Location data for service matching
- Cookies and similar technologies
2. How We Use Your Information
- To connect you with skilled professionals
- To process and manage your service bookings
- To communicate about your bookings and inquiries
- To improve our services and user experience
- To ensure platform security and prevent fraud
3. Information Sharing
We share your information only in these cases:
- With Service Professionals: When you book a service, relevant information is shared with the professional to complete the job
- With Service Providers: Third-party vendors who help us operate (payment processing, cloud services)
- Legal Requirements: When required by law or to protect rights and safety
We never sell your personal information to third parties.
4. Data Security
We protect your information through:
- SSL encryption for all data transmission
- Secure payment processing through PCI-compliant partners
- Regular security monitoring
- Restricted access to personal information
5. Your Rights
You have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your data
- Opt-out of marketing communications
6. Cookies
We use cookies to improve your browsing experience. You can control cookies through your browser settings. By continuing to use our site, you consent to our use of cookies.
7. Children's Privacy
Our services are not directed to children under 18. We do not knowingly collect information from children.
8. Policy Updates
We may update this policy occasionally. The latest version will always be posted here with the effective date.